Trust
The AI model providers Kuro AI relies on and how we protect your data.
Kuro AI uses third-party AI models to deliver product features. Every one of them runs inside Amazon Bedrock, configured so that your inputs and outputs are never used to train foundation models and the model vendors never receive your data.
Last updated: September 2026
How we handle AI provider data use.
We do not send your data to model vendors directly. Instead we call every model through Amazon Bedrock, a managed hosting layer where the model runs inside AWS infrastructure we control the region of. That single architectural decision is what lets us make the commitments below.
No training on your data
Every model we use is hosted for us by Amazon Web Services on Amazon Bedrock, whose terms prohibit the use of customer content for model training.
Vendors never receive your data
Because inference runs inside Bedrock, the companies that built these models do not receive your prompts, your documents or your business data.
UK first, EEA only by exception
Chat, analysis and document search run in the UK (AWS London). Two features process transiently in the EEA because the model is not available in London — both are named below.
AI model providers.
These are the models that may process your data when delivering Kuro AI’s features, what each is used for, and where it physically runs.
NVIDIA
Nemotron
Primary model for chat, analysis and agent reasoning. Handles most of what you ask Kuro to do.
United Kingdom — AWS London (eu-west-2)
Provider termsAmazon Web Services
Titan Text Embeddings
Turns your documents and email into vectors so they can be searched by meaning rather than keywords.
United Kingdom — AWS London (eu-west-2)
Provider termsAmazon Web Services
Nova Sonic
Speech-to-speech model behind the voice assistant. Applies only while a voice session is open.
Sweden — AWS Stockholm (eu-north-1)
Provider termsCohere
Rerank
Orders search results by relevance. Receives your question and short excerpts of the documents that matched it.
Germany — AWS Frankfurt (eu-central-1)
Provider termsAmazon Web Services
Bedrock
The managed hosting layer every model above runs inside. Bedrock is the reason no model vendor receives your data.
United Kingdom — AWS London (eu-west-2)
Provider termsModel selection.
Kuro routes most work to NVIDIA Nemotron. We maintain an approved shortlist of alternative models on Bedrock that we may route to for particular tasks, for resilience, or as we test better options. Every model on that list is subject to exactly the same rules: hosted on Bedrock, no training on your content, and region-pinned so it cannot process your data outside the UK or EEA.
- Anthropic Claude
- Amazon Nova
- Meta Llama
- Mistral
- Cohere Command
- DeepSeek
- Qwen
- OpenAI open-weight models
Adding a model to this list does not change where your data goes or who may train on it. If a change to our model providers would affect either, we publish it here and in our privacy policy before it takes effect.
Where models run.
Your data at rest — database, files, cache and backups — stays in the United Kingdom (AWS London). Chat, analysis and document search also run there. Two features process transiently in the EEA because the model we need is not offered in London:
Voice assistant — Sweden
While a voice session is open, your audio and the conversation text are processed by Amazon Nova Sonic in AWS Stockholm over a private AWS network path, never the public internet. Nothing is stored in Sweden and the model does not retain it.
Search re-ranking — Germany
Your question and short excerpts of the documents that matched it are sent to Cohere Rerank in AWS Frankfurt to order results by relevance. Nothing is stored in Germany and the model does not retain it.
Transfers from the UK to the EEA are permitted under the UK GDPR without further safeguards, because the UK’s adequacy regulations cover the EEA. Full detail is in section 8 of our privacy policy.
Scope.
This page covers AI model providers only. Our other processors — hosting, email delivery, payments and AI observability — are listed in section 9 of our privacy policy.
Tools you connect yourself — your accounting software, CRM, point of sale, email, calendar or cloud storage — are governed by your own relationship with those services and their terms. What Kuro reads from each, and whether it can write back, is set out on our features page.
Questions about AI providers or data use?
If you need more detail on any model listed here, or on how we handle your data before signing up, we are happy to talk it through.